Jefferies Customer Assistance
Our goal is to assist you throughout your trading journey.
At Jefferies, your success is our priority. Our expert team is here to help you navigate any challenges, ensuring a seamless trading experience.
Support Available 24/7Multiple Contact Methods Offered
Live Chat
Our support team is accessible 24 hours a day via the Jefferies platform.
Start a Live Chat TodayPhone Support
Dependable assistance for urgent or detailed issues available Monday to Friday, 9 AM to 6 PM (EST) at Jefferies.
Call NowHelp Center
An extensive library of tutorials, expert insights, and in-depth guides.
Access Support HubCommunity Forum
Become part of a trader network, exchange ideas, and resolve common issues.
Join Our Trader NetworkReach out to us whenever you require assistance.
Live Chat
24/7
Committed to offering prompt support whenever needed.
Email Support
Fast Response Commitment
Responding to questions within 24 hours.
Phone Support
Weekdays only
Support flexible to your timetable
Help Center
Always available
Access Help Whenever You Need, Day or Night
Simplified Assistance Pathways
1. Log In
Log into your Jefferies account securely via our site to access your trading dashboard
2. Access the Help Center
Find the "Assistance" or "Support" section usually located at the bottom or main menu.
1. Choose Your Contact Method
Provide your account login information along with a detailed explanation of your issue to speed up support
4. Provide Details
Input Your Account Details and Problem Description
Find Support Resources Independently
Help Center
Explore our extensive knowledge base offering comprehensive guides and detailed step-by-step instructions.
Access ResourceFAQs
Find quick solutions to common questions about the services offered by Jefferies.
Access ResourceVideo Tutorials
Access in-depth tutorials for a better understanding of Jefferies's features and tools.
Access ResourceCommunity Forums
Become part of our traders' community for tips and shared experiences.
Access ResourceEnhance Your Revenue with Our Specialized Support Team
Provide precise communication: give straightforward explanations or updates about your issues.
Advanced Data Solutions: Create effective protocols and tools to assist the technical team in efficiently managing inquiries at Jefferies.
Choose the Best Contact Channel: Use live chat for urgent questions and email for detailed inquiries.
Explore the Help Center: Find quick answers prior to reaching out to support.
Gather Your Documentation: Keep your account info, transaction IDs, and pertinent /images ready when contacting customer service.
If an answer isn't received, try reaching out again through the same or a different support channel.